Technical Support

 At ID Services, attention to detail does not stop with the finished product.  We remain committed to meeting the needs of our customers by offering added services such as:

  • Factory trained technicians
  • On-Site warranty and service
  • Extended hours service
  • Maintenance and service agreements
  • Telephone support
  • Remote Access Support

Remote Access Support (click here to run)

Remote Access allows us to log into your computer remotely without having to send a technician to your site.  We use 


Simple and small customer module, runs immediately without installation and does not require administrative rights
The optimal solution for spontaneous customer support via Internet.

Click here to run AnyDesk Remote Access

Cleaning, Servicing and Setting up your ID Card printer.


- SD and CD Series


HID Global / Fargo:

- DTC1000, DTC1250e, DTC4000 & DTC4250e    

- DTC4500 & DTC4500e     

- HDP5000


- Solid 500


 Camera Drivers: